Terms of service

Welcome to Charenji Studio. By accessing this website and placing an order, you agree to the following terms and conditions.
1. About Charenji Studio
Charenji Studio is an independent creative business offering illustrated stationery, art prints, stickers, digital products, subscriptions, and related goods.
2. Intellectual Property
All artwork, illustrations, designs, photographs, text, and other content on this website are the intellectual property of Charenji Studio unless otherwise stated.
You may not:
- Copy, reproduce, or distribute our artwork or designs.
- Sell, resell, or redistribute our products, illustrations, or digital content.
- Modify, adapt, trace, or create derivative works based on our artwork without prior written permission.
- Use our illustrations, photographs, or other content for commercial purposes without written permission.
- Use our artwork, illustrations, photographs, characters, or products to train, generate, or create artificial intelligence (AI) content, machine learning models, datasets, or similar technologies.
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Generate new images, artwork, or other content using our illustrations, photographs, or designs through AI or other automated systems without our explicit written consent.
Personal use of purchased products is permitted unless otherwise specified.
3. Products and Orders
We do our best to display product colours and details accurately. However, slight differences may occur due to screen settings and the handmade nature of some products.
We reserve the right to refuse or cancel an order if necessary, including in cases of pricing errors or suspected fraud.
4. Digital Products
Digital downloads are for personal use only and may not be shared, resold, or redistributed.
Due to the nature of digital products, refunds cannot generally be provided once the files have been delivered.
5. Shipping
We aim to process orders as quickly as possible. Delivery times are estimates and may vary depending on postal services and customs procedures.
Charenji Studio is not responsible for delays caused by shipping carriers or customs authorities.
6. Returns and Refunds
If your order arrives damaged or incorrect, please contact us within 14 days of delivery.
Return and refund rights are subject to applicable consumer protection laws.
Personalised or custom-made products may not be eligible for returns unless defective.
7. Website Use
You agree not to use this website for any unlawful purpose or in any way that may damage or interfere with its operation.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be published on this page.
11. Limitation of Liability
To the fullest extent permitted by law, Charenji Studio shall not be liable for indirect or consequential damages arising from the use of this website or our products.
Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
12. Governing Law
These Terms and Conditions are governed by the laws of France. Any disputes shall be subject to the jurisdiction of the competent French courts.
Contact
If you have any questions regarding these Terms and Conditions, please contact Charenji Studio through the contact information provided on this website.